An Introduction to Jigsaw

Hello and welcome

At Jigsaw Financial Planning we believe that great financial advice is central to building a more certain financial future for our clients.

As qualified, experienced financial advisers we are able to offer advice on a broad range of products and services, whether your are seeking investment advice, retirement planning, inheritance planning, mortgages, protection or simply reducing costs.

We research the whole of the market on your behalf, doing all the leg work for you and ensuring the advice given is the best for your individual circumstances.

Bernie Fountain and Glenda Edroff

Glenda Edroff, MA, DipPFS, Cert CII (MP & ER)

Glenda Edroff

Glenda has enjoyed a successful career in Financial Services since entering the industry in 1996.
In 2011 Glenda gained a Certificate in Coach Mentoring and combines these coaching skills with high quality financial planning, tailoring them to your needs, be they mortgage, individual protection, business protection, pension or investment related and lending into retirement.

• Call Glenda on 07876 757 170 or email glenda@jigsaw-fp.co.uk

Glenda Edroff, MA, DipPFS, Cert CII (MP & ER)

Bernie Fountain

Bernie joined a well-known local life company in 1988 and worked in an advisory role there until 2000, whilst also spending time helping fellow advisers keep up to date with regulatory requirements.
Since 2001 Bernie has been an Independent Financial Adviser helping local families and businesses with all areas of financial planning; he is pleased to have helped many clients achieve their goals over the years.

• Call Bernie on 07771 686 222 or email bernie@jigsaw-fp.co.uk

Andy Buckingham, Jigsaw Financial Planning

Andy Buckingham

Andy has over 25 years of expertise in financial services. He is committed to offering personalised financial advice in Investments, Pensions, Protection, and Mortgages, including Lifetime Mortgages.
Having assisted many clients, Andy customises his advice to suit individual needs, ensuring every person achieves their financial goals and objectives effectively.

• Call Andy on 07734 476 929 or email andy@jigsaw-fp.co.uk

David Estridge, Jigsaw Financial Planning

David Estridge

Having worked in the industry as a financial adviser since 1991 with the same well – known life local life company as Bernie Fountain.
David became an Independent Financial Adviser in 2004, providing independent advice and helping families and businesses achieve their financial goals over the years.

•  Call David on 07970 635 348 or email david@jigsaw-fp.co.uk

Michelle Coombes, Jigsaw Financial Planners

Michelle Coombes (Administration)

Michelle started her career at a local Life Company in 1998, supporting Financial Advisers.
She has an NVQ3 in Advanced Administration and over 25 years’ experience supporting financial advisers and their clients.

•  Contact michelle@jigsaw-fp.co.uk

We are able to act on your behalf in advising you on investments and non-investment insurance contracts. 

Investments

Our investment advice service is impartial and we offer an Independent advice service. We will recommend investments based on a comprehensive and fair analysis of the market. We will place no restrictions on the Investment Markets we will consider before providing investment recommendations, unless you instruct us otherwise. We will however only make a recommendation when we know it is suitable for you.

Non-investment protection contracts

We offer non-investment protection products e.g. life cover, income protection and critical illness from a range of insurers. You should be aware that investments carry varying degrees of risk and as their underlying value can fall as well as rise you may not get back the full amount invested.

Integrity and professionalism

At Jigsaw Financial Planning we believe that professional financial advice can add significant value to individuals and to businesses; we are able to offer a comprehensive ongoing review service designed to create real value for our clients.

We will always act with the utmost degree of integrity and professionalism, and will be open and ethical in everything we do. We operate a transparent charging structure  and put your best interests at the heart of everything we do on your behalf.

Jigsaw Service & Fee Structure

Helping you prosper – our guarantee to you

  • we will be open, honest and transparent with you at all times
  • we will act with integrity in everything that we do (our reputation depends on it)
  • we believe in delivering on our promises, ensuring we will do what we say we will
  • we believe that you have every right to expect value for money, and that’s what we will constantly strive to deliver.

Next steps

Please browse our pages for details of our full range of financial advice and products, then get in touch with us to arrange an initial planning meeting when we can discuss your personal requirements in detail.

We look forward to hearing from you.

Our client feedback

“Working with you is amazing as you’re so efficient!! I hate inefficient people 🙂
Thankyou for sorting!”

5
E.H.

“Glenda, you are worth your weight in gold! Thank you thank you thank you! We wouldn’t have been able to do this without you!!! We nearly lost hope so are over the moon with the news! Finally some light at the end of this long tunnel!”

5
Best wishes, J.A. 

“We are now able to breathe again. Thank you so much for your work, we were most impressed with your efforts, great communication at all points, friendly patient advice tailored to our needs. Thank you.”

5
D & J, Dorchester

“Glenda’s financial services were recommended to my wife and I some years ago. Since then we have placed different investments following Glenda’s advice and also felt comfortable with the manner in which she has conducted our affairs. It is vitally important in today’s world to place your hard earned finances in the hands of someone you can trust, and therefore no better than someone who comes recommended by existing clients”

5
Terry E, Christchurch

“Thanks to you and your excellent services, we are now the OWNERS of the house which we absolutely, thoroughly and entirely love! Thank you for your continuous help and guidance with mortgages, wills, life insurances, etc. The service you provide is not only of a highest standard but also exceptional, outstanding and first class! THANK YOU!”

5
Marcin T, Bournemouth

“Thank you so much for organising our mortgage for us Bernie. You’ve been a pleasure to meet with and work with. Thanks for everything ”

5
Claire & Phil, Bournemouth

“Glenda is a financial wizard! I had a number of small pensions, all of which were dwindling away due to charges and lack of interest on my part! Other financial advisers had promised much and done nothing over the years. I met Glenda and she actually managed to put all my little pots of money into one plan that costs hardly anything in management fees, so it has been growing nicely ever since. I even managed to take a tax-free lump sum out of it! ”

5
S Austin, Bournemouth

“Glenda in 4 words: Positive. Passionate. Productive and Professional.
Glenda has quite literally changed our lives. We hadn’t really been able to arrange a mortgage, but thanks to her out-of-the-box thinking, and clear passion for wanting to help us, she not only helped us move into our new house, but made sure that we were entirely protected, should the worst ever happen to my wife or I. Her helping us onto the property ladder has transformed our lives, and allowed us to subsequently have two children – an amazing family home. I’ve since referred her to many of my friends who have equally glowing feedback about the way she conducts herself – she’s quite simply AMAZING!”

5
J & R Cohen, Bournemouth
Contact Us

Authorised and regulated by The Financial Conduct Authority (FCA)

Jigsaw Financial Planning Ltd is entered on the Financial Services Register register.fca.org.uk under reference 736855.

You can check this on the FCA's Register by visiting the FCA's website above, or you can contact the FCA by telephone on 0800 111 6768 (freephone) or 0300 500 8082 (Monday to Friday, 8am to 6pm and Saturday 9am to 1pm).

The FCA regulates the financial services industry in the UK and their address is 25 The North Colonnade, Canary Wharf, London, E14 5HS.

Jigsaw Financial Planning Limited

Jigsaw Financial Planning Limited is a Private Limited Company.

Registered in England and Wales. Company Number 9904914. Registered Office Address: 8 Groveley Road, Bournemouth, BH4 8HF, England.

Directors: Glenda Edroff and Bernie Fountain.

Regulatory jurisdiction

The guidance and/or advice contained within this website is subject to the UK regulatory regime, and is therefore targeted at consumers based in the UK.

Complaints

Should you wish to register a complaint, please write to or telephone either of our Directors:

  • Glenda Edroff  - Tel. 07876 757170
  • Bernie Fountain - Tel. 07771 686222
  • Correspondence address: 8 Groveley Road, Bournemouth, BH4 8HF.

A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request. If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4 567.